Ned Storm

 

I am offering over a decade of successful practice and verifiable improvement in:

thorough and timely customer complaint resolution through root cause analysis,

customer complaint reduction,

medical device quality improvement and on time delivery,

years of experience in team management, area and facility auditing,

document control, SOPs and forms design, improvement and procedure/process streamlining.

 

Contact:

2359S. 1480W. West Valley City, UT, 84119

Home: 801/908-7808

nedstudio1@live.com

http://www.linkedin.com/in/nedstorm

Employment

 

September 2015-February 2016

 

QA Manager                                  at E Excel International                                          Salt Lake City, Utah                                                                          

-Management of QA Department and all plant activities related to QC of receiving, manufacturing and placement of dietary supplements. Complaint investigation, lab sample submission, review of quality records.

I improved packaging/sealing process and wrote new work instructions and revised several SOPs.

 

March 2015-September 2015

 

Service Manager II                        at Novitex Enterprise Solutions                            Salt Lake City, Utah                                                                                                             

-Team management, Documents Scanning and processing. Writing and streamlining SOP's and work instructions, physical and electronic documents transfer and retrieval. Constant customer contact.

I trained my replacement and new employees and wrote several work instructions.

 

May 2014-February 2015

 

QA Receiving Technician              at  Nellson Nutraceutical LLC.                             Salt Lake City, Utah                                                                                     

Quality inspection/sampling of incoming goods, sensory testing and QA data entry. Lab samples submission.

I provided information and demonstrated cGMP practices to visiting clients and kept area sanitary and organized and was commended for this.

 

October 2012-PRESENT

 

3D model Designer and Artist                                                                                         Salt Lake City, Utah

-Designer and online vendor of 3D models through Renderosity.com, a renown world-wide 3D artist community. Extensive computer software knowledge and use of several 3D related applications.

http://www.renderosity.com/homepage.php?page=3&userid=358822             

 

December 2006 - October 2012 

 

QA Manager                                   at  Synergy Health Inc. (former SRI Surgical)       Salt Lake City, Utah                                                       

-Maintaining facility compliance with FDA and other applicable regulations, standards and practices in a medical device manufacturing facility. Auditing, complaint resolution, quality documentation review and release. New product development and testing, document control and update of SOPs and forms, lab sample submission. I reduced customer complaints, redundancy in forms and SOPs, and made product inspection process faster. I received a letter of recommendation from my General Manager.

 

 

 

 

 

 

Certification / Education

 

 

Utah Food Handler Permit                                                                   obtained 2015

 

Counterbalance Class 1,4&5 Forklift Operator       trained by Roy E. Funk (HOJ) 2010

 

HIPAA , VendorClear, Status Blue, Reptrax                  certified / registered    2009

 

Quality Assurance Internal Auditor Training        by SRI Surgical,     completed 2007

 

ISO 9001:2000 Auditor Certification                    by Luxottica Inc.      certified 2006

 

 

 

 

 

University of Belgrade, SERBIA, EUROPE                                               1991-1992

Faculty of Defectology , BS degree not obtained

(Psychology, Sociology)                                                                            

 

 

 

 

 

University of Zagreb, CROATIA, EUROPE                                                1989-1991

Faculty of Defectology , BS degree not obtained

 (Psychology, Sociology)                                                                           

 

 

 

Medical College of Bihac, BOSNIA, EUROPE                         Degree obtained 1988

Medical Technician / Nurse                                                  

(Human Medicine, Anatomy, Latin)